Return Policy

Our Commitment

At Presentcarecreat, we are committed to your satisfaction with our professional styling services. We want you to feel confident in every consultation and service we provide.

Service Satisfaction Guarantee

If you are not satisfied with any of our styling services, please contact us within 14 days of your consultation. We will work with you to address your concerns and ensure you receive the guidance and support you expected from presentcarecreat.

Our goal is to provide practical, actionable styling advice that fits your professional lifestyle. If we fall short of this commitment, we will make it right.

Refund Policy

Refunds for consultation services are available if you notify us of your dissatisfaction within 7 days of your initial consultation. To request a refund, please contact us with details about your service experience and the specific concerns that led to your dissatisfaction.

For ongoing subscription services, you may cancel at any time. Refunds for the current billing period will be prorated based on the remaining time in your subscription.

Cancellation Policy

Scheduled consultations may be rescheduled or cancelled without penalty if you provide at least 48 hours notice. Cancellations made with less than 48 hours notice may be subject to a cancellation fee of 50% of the service cost.

Emergency situations will be considered on a case-by-case basis. Please contact us as soon as possible if unexpected circumstances prevent you from attending your scheduled consultation.

Personal Shopping Services

Personal shopping services are non-refundable once completed. However, if you are dissatisfied with the selections or recommendations provided, we will schedule a complimentary follow-up session to better understand your preferences and provide alternative suggestions.

How to Request a Refund

To request a refund or discuss any concerns about our services, please contact us at:

Email: serviceteam@presentcarecreat.cv
Phone: +1 877 332 6760

Please include your name, service date, and a brief explanation of your concerns. We will respond within 2 business days and work toward a resolution that meets your needs.

Processing Time

Approved refunds will be processed within 7-10 business days and will be returned to your original payment method. You will receive an email confirmation once the refund has been processed.

Questions

If you have questions about this Return Policy or need assistance with any aspect of our services, please don't hesitate to reach out. We value your feedback and are committed to ensuring your experience with Presentcarecreat exceeds your expectations.